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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Tyler Robertson

May 2, 2026

5  out of  5
rating by Tyler Robertson
"Very respectable employees and great customer service very helpful"
We responded:
"Thank you, Tyler, for your feedback! We're glad to hear that our team was helpful and provided great customer service. Your support means a lot to us."
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william lewis

May 1, 2026

5  out of  5
rating by william lewis
"Staff were very friendly. Great visit."
We responded:
"Thank you, William, for sharing your experience with us. We're glad to hear that our staff made your visit enjoyable. Your feedback is greatly appreciated. "
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Shaneika Thomas

April 16, 2026

5  out of  5
rating by Shaneika Thomas
"Bailey was a pleasure to work with. She is very sweet, knowledgeable, and kind. I appreciate her help. If you're looking for great agent, Bryant Smith State Farm is the place to be!"
We responded:
"So sweet. Thank you for the review Shaneika!"
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Jake Rebis

April 2, 2026

5  out of  5
rating by Jake Rebis
"Love it"
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Sharron Glover-Wilson

March 31, 2026

5  out of  5
rating by Sharron Glover-Wilson
"India was GREAT! I really appreciate her patience with me in finding the best insurance for me!"
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Brett Hataway

March 31, 2026

5  out of  5
rating by Brett Hataway
"Easy process getting insurance. Can’t count how many times I called Bailey asking about home quotes and then numerous quotes on vehicles until I finally found the right one. And she was a patient and respectful everytime. Will get insurance here again 10/10"
We responded:
"Thank you, Brett, for sharing your experience! It's great to hear that Bailey was patient and respectful while helping you find the right insurance for your home and vehicles. We look forward to assisting you again in the future. "
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Martha Rodgers

March 25, 2026

5  out of  5
rating by Martha Rodgers
"Bailey at Bryant Smith, State Farm was absolutely amazing! Very patient and gave me all the information with details to pick the best option! 👍❤️"
We responded:
"Thank you, Martha, for your kind words! We're glad to hear that Bailey was able to assist you with patience and detailed information. Your feedback means a lot to us. "
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Amy Scott

March 20, 2026

5  out of  5
rating by Amy Scott
"Excellent help with all my insurance needs."
We responded:
"Thank you, Amy, for your feedback! We're glad to hear that we could assist you with your insurance needs. Your support means a lot to us. "
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Vanessa Baker

March 5, 2026

5  out of  5
rating by Vanessa Baker
"I had a wonderful experience with Meghan. She was so sweet and very helpful ❤️"
We responded:
"She is!! Thank you for dropping her a note Vanessa!"
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Haleigh Giglio

February 23, 2026

5  out of  5
rating by Haleigh Giglio
"Bailey was very sweet and helpful"
We responded:
"Thank you, Haleigh, for your feedback! We're glad to hear that Bailey was sweet and helpful during your visit. Your support means a lot to us. "
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Bre Carter

February 17, 2026

5  out of  5
rating by Bre Carter
"I had a great experience working with Bailey at Bryant Smith State Farm. She was incredibly helpful, patient, and knowledgeable, and she took the time to explain all of my options so I could feel confident in my coverage. The whole process was smooth and stress-free, and her customer service truly stood out."
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Jake Greene

January 16, 2026

5  out of  5
rating by Jake Greene
"I had a great experience with this agency! The people were friendly, helpful, and experienced, especially the man who helped me; Aubrey!"
We responded:
"Thank you, Jake, for sharing your experience! We're glad to hear that Aubrey and the team were friendly and helpful during your visit. Your feedback means a lot to us. "
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Angela Johns

October 2, 2025

5  out of  5
rating by Angela Johns
"Bailey was a joy to work with. Definitely recommend her 🥰"
We responded:
"Thank you Angela :) "
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Braden Snyder

July 11, 2025

5  out of  5
rating by Braden Snyder
"I had a great experience here! Mrs. Brooklyn Fountain was a big help to me!"
We responded:
"She’s the best! Thanks Braden."
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Tabitha Hatcher

June 30, 2025

5  out of  5
rating by Tabitha Hatcher
"I had a great experience with this agency! All of my questions were answered clearly and thoroughly, and I felt supported throughout the entire process. Everything was professional, they were patient, and genuinely kind. The process was easy to understand and they took the time to make sure I felt confident in my choices. Highly recommend!"
We responded:
"Well thank you Tabitha. Proud you had a great experience :)"
Profile photo of Mohamed chakib Belkhodja

Mohamed chakib Belkhodja

June 23, 2025

5  out of  5
rating by Mohamed chakib Belkhodja
"The service was great doesn’t take long to get what you want and the coverage you want. Carolina was very helpful and explained all the details to me and helped me get the best deal that works for me. I really recommend"
We responded:
"Thank you Chakib! Carolina is the best!"
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Colton Taylor

June 10, 2025

5  out of  5
rating by Colton Taylor
"Emily Walker is amazing each time I needed to reach out about insurance questions she gets back with me in a timely manner. She is out standing with what she does. Would recommend her to anyone."
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Amanda Hinton

June 7, 2025

5  out of  5
rating by Amanda Hinton
"Emily Walker-Alexander at Bryant Smith State Farm in Troy is always friendly and helpful. Each time I contact her about an insurance question she always gets back to me in a timely manner. She is Very professional and I would highly recommend Emily and the Troy State Farm staff."
We responded:
"She’s the best for sure!"
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Martez McGowan

June 4, 2025

5  out of  5
rating by Martez McGowan
"My agent name is Carolina and she is very good. Very helpful and provides get assistance for my issues"
We responded:
"She’s the best! Thank you for the kind words Martez."
Profile photo of Heather Walker

Heather Walker

June 4, 2025

5  out of  5
rating by Heather Walker
"Bryant Smith and his entire team or absolutely wonderful to work with. Always willing to help and make adjustments and changes to fit your needs. I couldn't ask for a friendlier and more accommodating agent! Highly recommend!"
We responded:
"We loved working with you Heather!! Thank you for supporting us :)"
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Sammy Megginson

March 14, 2025

5  out of  5
rating by Sammy Megginson
"Brooklyn was amazing!! Great service!!"
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Brad Smith

February 28, 2025

5  out of  5
rating by Brad Smith
"Awesome experience and hardworking! Would definitely recommend!"
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Kate Dykes

December 21, 2024

5  out of  5
rating by Kate Dykes
"Great Service! Love these people so much!!"
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Trey Freeman

September 23, 2024

5  out of  5
rating by Trey Freeman
"Best staff ever"
We responded:
"Thanks Trey!"
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Lydia Fisher

September 17, 2024

5  out of  5
rating by Lydia Fisher
"Great, friendly, and fast service! Missy was great helping add on to my current plan. And it only took 10 minutes."