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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Braden Snyder

July 11, 2025

5  out of  5
rating by Braden Snyder
"I had a great experience here! Mrs. Brooklyn Fountain was a big help to me!"
We responded:
"She’s the best! Thanks Braden."
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Tabitha Hatcher

June 30, 2025

5  out of  5
rating by Tabitha Hatcher
"I had a great experience with this agency! All of my questions were answered clearly and thoroughly, and I felt supported throughout the entire process. Everything was professional, they were patient, and genuinely kind. The process was easy to understand and they took the time to make sure I felt confident in my choices. Highly recommend!"
We responded:
"Well thank you Tabitha. Proud you had a great experience :)"
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Mohamed chakib Belkhodja

June 23, 2025

5  out of  5
rating by Mohamed chakib Belkhodja
"The service was great doesn’t take long to get what you want and the coverage you want. Carolina was very helpful and explained all the details to me and helped me get the best deal that works for me. I really recommend"
We responded:
"Thank you Chakib! Carolina is the best!"
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Colton Taylor

June 10, 2025

5  out of  5
rating by Colton Taylor
"Emily Walker is amazing each time I needed to reach out about insurance questions she gets back with me in a timely manner. She is out standing with what she does. Would recommend her to anyone."
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Amanda Hinton

June 7, 2025

5  out of  5
rating by Amanda Hinton
"Emily Walker-Alexander at Bryant Smith State Farm in Troy is always friendly and helpful. Each time I contact her about an insurance question she always gets back to me in a timely manner. She is Very professional and I would highly recommend Emily and the Troy State Farm staff."
We responded:
"She’s the best for sure!"
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Martez McGowan

June 4, 2025

5  out of  5
rating by Martez McGowan
"My agent name is Carolina and she is very good. Very helpful and provides get assistance for my issues"
We responded:
"She’s the best! Thank you for the kind words Martez."
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Heather Walker

June 4, 2025

5  out of  5
rating by Heather Walker
"Bryant Smith and his entire team or absolutely wonderful to work with. Always willing to help and make adjustments and changes to fit your needs. I couldn't ask for a friendlier and more accommodating agent! Highly recommend!"
We responded:
"We loved working with you Heather!! Thank you for supporting us :)"
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Sammy Megginson

March 14, 2025

5  out of  5
rating by Sammy Megginson
"Brooklyn was amazing!! Great service!!"
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Brad Smith

February 28, 2025

5  out of  5
rating by Brad Smith
"Awesome experience and hardworking! Would definitely recommend!"
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Kate Dykes

December 21, 2024

5  out of  5
rating by Kate Dykes
"Great Service! Love these people so much!!"
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Trey Freeman

September 23, 2024

5  out of  5
rating by Trey Freeman
"Best staff ever"
We responded:
"Thanks Trey!"
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Lydia Fisher

September 17, 2024

5  out of  5
rating by Lydia Fisher
"Great, friendly, and fast service! Missy was great helping add on to my current plan. And it only took 10 minutes."
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Carla Rice

September 13, 2024

5  out of  5
rating by Carla Rice
"Bryant Smith and staff are Always there! Taking care of clients, making sure they understand policies and procedures with patience and kindness."
We responded:
"Thank you Mrs. Carla!"
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Michelle Redmon

September 12, 2024

5  out of  5
rating by Michelle Redmon
"Getting home insurance. Missy is the brightest and nicest gal to work with. Shout out to Pam, Bailey, and Carilina as well!!!"
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Dakota Sprinkle

August 26, 2024

5  out of  5
rating by Dakota Sprinkle
"Very friendly, caring, and truly makes you feel apart of a family! Also, a huge shoutout to Mrs. Missy who has went above and beyond for me personally!"
We responded:
"Thanks for the review Dakota! Missy is a huge part of our team and certainly knows how to take care of our people :)"
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Jessica Walker

August 2, 2024

5  out of  5
rating by Jessica Walker
"Staff is very friendly and helpful! Thank you!!"
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Craig Collins

July 30, 2024

5  out of  5
rating by Craig Collins
"Missy Hayes has provided me with impeccable customer service for more than 15 years. She listens to your needs and responds swiftly with the appropriate action."
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Neana Fountain

May 31, 2024

5  out of  5
rating by Neana Fountain
"Very helpful and dependable agency. Transferred our insurance with quickness and ease."
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livi b

May 31, 2024

5  out of  5
rating by livi b
"He did such a great job helping me with my auto insurance! Great man and an even better insurance agent. Thank you State Farm, and an even bigger thank you to Mr. Bryan Smith! 100% recommend."
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Laura Dykes

May 3, 2024

5  out of  5
rating by Laura Dykes
"Best service hands down!! Bailey is so kind and helpful, they will bend over backwards for their customers."
We responded:
"Bailes is a rockstar! Thank you for your review!"
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Amanda Vinson

April 2, 2024

5  out of  5
rating by Amanda Vinson
"If you need a trustworthy rep for insurance, Missy is your lady! She has found the best coverage and prices for our small business and our vehicles!"
We responded:
"Missy is the best of the best! Thank you for your review Amanda :) "
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Jonah McWaters

April 2, 2024

5  out of  5
rating by Jonah McWaters
"Friendly faces, competent workers and amazing service!"
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Cassidy Smartt

April 2, 2024

5  out of  5
rating by Cassidy Smartt
"The team is so helpful with everything we call and ask for! They always make sure we understand everything as well!"
We responded:
"We try :) Thank you Cassidy!!"
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Shaneika Thomas

February 29, 2024

5  out of  5
rating by Shaneika Thomas
"Bryant, Missy and Pam are so attentive to their customers needs. Any questions or concerns they are always on top of it. I'd recommend everyone to do business with Bryant Smith State Farm. They are all fabulous!"
We responded:
"So sweet. Thank you for the review Shaneika!"
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Britt Wilbanks

February 26, 2024

5  out of  5
rating by Britt Wilbanks
"Missy is such an amazing spirit. I have done business with State Farm for a couple years and every single time has been a pleasant experience. Missy even helped on a late Friday when we were on a time crunch and she delivered with no problem!!"
We responded:
"She’s the best Britt! Thank you for the review :)"